8m88 Privacy Policy — Your Information Is Our Responsibility
Your personal information is completely safe at 8m88. Learn in detail what data we collect, how we use it, and how we keep it protected.
Role
8m88 ("we", "our", or "platform") provides a safe and reliable online betting and casino experience for users in Bangladesh. This privacy policy explains how we collect, process, store, and protect your personal information when you use our website 8m88.cam.
By registering on our platform or using our services, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services. This policy may be updated from time to time and we will notify you appropriately when changes are made.
This privacy policy should be read alongside 8m88's terms and conditions. The provisions set out in both documents apply equally to your use of the platform.
What Types of Information We Collect
8m88 may collect various types of information to provide you with our services. The categories of this information are described in detail below.
2.1 Registration and Identity Information
When you open an account with 8m88, we collect the following information:
- Full name and date of birth
- Email address
- Mobile number
- Residential address
- Copies of documents required for identity verification (such as a national identity card)
2.2 Financial and Transaction Information
For secure payment processing, we collect:
- bKash, Nagad, or Rocket mobile banking numbers
- Deposit and withdrawal history
- Transaction amounts and dates
- Payment method details
- Account balance and bonus program records
2.3 Technical and Device Information
To improve your browsing experience, we automatically collect:
- IP address and device type
- Browser version and operating system
- Cookies and session data
- Login timestamps and logout information
- Page visit logs and navigation patterns
2.4 Gaming and Activity Information
To ensure the quality of your gaming experience, we keep:
- Betting history and results
- Preferred games and categories
- Bonus usage records
- Game session duration
- Support tickets and live chat logs
How We Use Your Information
8m88 uses your information only for legitimate and necessary purposes. Your information may be processed for the following reasons:
- Account Management: To create, verify, and maintain your account.
- Service Delivery: To complete betting, gameplay, payment processing, and withdrawals.
- Identity Verification (KYC): To prevent fraud and confirm that users are of age (21+).
- Security: To detect and prevent unauthorized access or suspicious activity on your account.
- Customer Support: To resolve your issues through 24/7 live chat support and email.
- Promotional Communications: To send you bonus offers, tournaments, and updates based on your consent.
- Service Improvement: To analyze user behavior and improve the quality of our platform.
- Responsible Gaming: To identify excessive gaming and provide assistance when needed.
- Legal Obligations: To comply with applicable laws and regulations.
Sharing Information with Third Parties
8m88 never sells your personal information or shares it with third parties unnecessarily. However, limited information may be shared in the following circumstances:
- Payment Processors: Only the information necessary to complete transactions with mobile banking services such as bKash, Nagad, and Rocket.
- Technology Partners: Service providers who handle the technical operation of the site (they are contractually obligated to keep information confidential).
- Identity Verification Services: With authorized verification agencies to complete the KYC process.
- Legal Authorities: In response to valid requests from courts or regulatory authorities under applicable law.
- Fraud Prevention: To assist in investigating fraud, money laundering, or other illegal activities.
Any third-party provider is contractually bound to adhere to our privacy standards and may only use the information for the specified purpose.
Cookies and Tracking Technologies
5.1 What Types of Cookies We Use
8m88 uses various types of cookies to improve your browsing experience:
- Essential Cookies: Essential for login sessions and security.
- Functional Cookies: To remember your preferences and settings.
- Analytics Cookies: To understand how the site is used.
- Performance Cookies: To improve page loading speed.
5.2 Managing Cookies
You can manage cookies from your browser settings. However, disabling certain cookies may limit some functionality of the site.
Your consent is obtained on your first visit for the use of cookies other than essential cookies. You may withdraw this consent at any time.
Data Protection and Security Measures
8m88 uses industry-standard security measures to keep your personal and financial information protected. Our main security measures are:
- SSL Encryption: All data transmissions are protected by 256-bit SSL/TLS encryption, which is the banking industry standard.
- Database Encryption: Stored information is kept in encrypted form — even in the event of a cyberattack, the data remains unreadable.
- Two-Factor Authentication (2FA): An additional verification layer when logging into your account.
- Firewall and DDoS Protection: Multiple layers of security at the server level.
- Regular Security Audits: Periodic system reviews conducted by third-party experts.
- Access Controls: Only authorized staff can access information on a need-to-know basis.
Please note, however, that no data transmission over the internet can be guaranteed to be 100% secure. Even with the measures we take, some risk remains, and you should keep this in mind.
Data Retention Period
8m88 retains your information only for as long as necessary. The data retention policy is as follows:
- Active Account Data: Retained for as long as the account remains active.
- Closed Account Data: May be retained for a specified period after account closure for legal obligations and fraud prevention.
- Transaction Records: Retained long-term for financial auditing and legal requirements.
- Support Communications: Retained for a set period to improve service quality.
- Cookies and Session Data: Deleted automatically at the end of a session or after a set expiry period.
After the specified retention period, data is securely deleted or anonymized so that it is no longer personally identifiable.
Your Rights and Choices
As a user of 8m88, you have certain important rights over your own information.
Right of Access
You may request at any time to know what information we hold about you. Upon an email request, we will provide that information.
Right to Rectification
If the information we hold about you is incorrect or outdated, you may request a correction. We will update it as quickly as possible.
Right to Erasure
Under certain conditions, you may request that your information be deleted. However, some information may need to be retained due to legal obligations.
Right to Object
You may object to marketing communications or certain types of data processing. We will respect your preferences.
Data Portability
You have the right to receive your own information in a structured format that can be used elsewhere.
Withdrawal of Consent
You may withdraw your consent at any time. Any processing carried out before the withdrawal will remain valid.
To exercise these rights, contact us at: [email protected] or through our 24/7 live chat. We generally aim to respond to your request within 30 business days.
Protection of Minors' Information
8m88 is a platform strictly for adults (21+ years). We never knowingly collect information from minors.
We verify age during the registration process and if any user is found to be under 21 years of age, their account will be immediately closed and all collected information will be deleted.
If you believe a minor is using our platform, please notify our support team immediately.
Changes to This Policy
8m88 reserves the right to update this privacy policy as needed. If changes are made, we will notify you in the following ways:
- The update date will be displayed on the website.
- For significant changes, a notification will be sent to your registered email address.
- A notice about the updated policy may be shown at the time of login.
Continued use of the platform after any changes will be considered acceptance of the new policy. We therefore recommend checking this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact our data protection team:
[email protected]
24/7 Support — speak with us directly in Bengali
We value your privacy and are committed to responding to any request promptly.
8m88 for a Safe and Trusted Experience
Your information is protected — get started now on Bangladesh's leading platform.